Data We Collect and Why We Collect It
When you open an account, we collect your name, email address, phone number and the payment method details you choose — whether that is bKash, Nagad or Rocket. We log these to verify your identity, process your deposits and withdrawals, and keep your account secure. When
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you use the platform, we also collect device information, browser type and session activity. This helps us detect unusual login patterns and protect your account from unauthorised access. We do not collect more than we need. Payment reference numbers from bKash, Nagad or Rocket transactions are
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stored only as long as necessary to resolve disputes or meet any applicable regulatory requirement in eligible regions. We do not store your mobile wallet PIN or full wallet credentials — those stay on your own device and with your wallet provider. Cookie data and session
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logs are kept for a limited period and are not shared with advertisers. If you close your account, we retain minimal records only where local law requires it, and we delete the rest. Any third-party service providers we work with are contractually required to handle your
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data under the same standards we apply internally.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.